How to Master Your Communication Skills

“The single biggest problem in communication is the illusion that it has taken place” George Bernard Shaw

Develop your communication skills through online training and you will have a high emotional intelligence that you need for work and life.

Inter-personal communication is face-to-face. You communicate with other people to exchange information, feelings and meaning. You do this through your verbal and non-verbal messages. Interpersonal communication is not just about what you said – the language you used, but how you said it. Also the non-verbal messages you send through your tone of voice, facial expressions, gestures and body language.

In the workplace, if you have strong interpersonal skills you are seen as being positive, calm, confident and real. Having well developed inter-personal skills means you have a high level of emotional intelligence. This results in qualities that other people will find appealing.

This training course aims to develop your interpersonal communication skills of listening, empathy, questioning and feedback. This will mean you can effectively communicate both verbally and non-verbally. It will also result in you developing positive relationships at work and in your personal life.